Nuts, bolts & tales from the hardware store

This interview originally aired on In the Moment on SDPB Radio.

W. Carter Johnson, Ph.D., is a South Dakota State University professor and author of "Ten Square Blocks." He brings us insiders' accounts of the crazy and true things that can happen at a local hardware store.

From a big fish story to lessons learned in customer service, Johnson recounts stories from his book and childhood.